Terms and conditions


1.1    In these terms and conditions of sale:

(a)    “Agreement” means the agreement set out in Section A of the Application for Credit Account and Agreement for purchasing Goods on credit and incorporates these Terms and Conditions of Sale as amended from time to time;

(b)    “Australian Consumer Law” means the law governed by the Competition and Consumer Act 2010 (Cth) (CCA) and any regulations made under the CCA.

(c)    “Goods” means goods supplied by us to you from time to time including, but not limited to, goods described in any invoice we issue to you;

(d)    “we” or “us” or “the Company” means Laminex Group Pty Limited (ABN 98 004 093 092) trading as The Laminex Group and any Related Body Corporate as defined in Section 9 of the Corporations Act 2001 (Cth )

(e)    “you” means the Customer stated in the Application and any other person offering to contract with us on these terms and conditions or, where such person is acting in the course of employment, such person’s employer;


2.    SUPPLY

2.1    You will purchase and we will supply goods to you on the following terms and conditions of sale.  However, we are not obliged to supply goods to you when requested to do so.

2.2    You warrant that the Goods supplied to you under this Agreement will be for use in a commercial or business operation and not for personal, domestic or household use or consumption.

2.3    All additions and amendments to these terms and conditions must be in writing signed by us.



3.1    Any quotation or price list given by us to you does not constitute an offer to sell Goods to you.  We reserve the right to alter the quote or price list without notice to you.

3.2    By ordering Goods, you are making a binding offer to purchase those Goods.  We will notify you of our acceptance of your order in writing.  Alternatively, our manufacture of Goods or delivery of Goods pursuant to your order shall be deemed acceptance of your offer to purchase.

3.3    We reserve the right to modify the design of Goods, and cease to manufacture or supply Goods without notice.



4.1    Unless otherwise expressly agreed in writing, the price of the Goods shall be the price specified in our invoice plus the amount which we are required to pay on account of any charges which may be levied by any government (domestic or foreign) plus any amount that reflects any increase in exchange rates, costs of labour, materials and overheads; for the avoidance of doubt this may include any carbon or greenhouse gas emission related charge.

4.2    You are responsible for all freight costs.  If you nominate a carrier, this must be advised to us in writing in the absence of which we will choose a carrier.



5.1    You agree that until we confirm that credit terms have been granted to you, all Goods are supplied on a cash before delivery basis.

5.2    Unless otherwise agreed, all amounts owing to the Company on account of Goods supplied to you on credit are due and payable by the last working day of the month following dispatch of invoices to you.

5.3    You may pay by Visa and MasterCard.  However, we reserve the right to charge a credit card handling fee for effecting payment by this method at the rate advised by us from time to time.

5.4    You agree that if you fail to pay in accordance with this clause 5, we may:

(a)    charge a late payment fee of two percent (2%) plus GST on all amounts paid by credit card;

(b)    charge interest on debts at four percent (4%) above the rate prescribed pursuant to the Penalty Interest Rates Act (Vic) 1983 from time to time;

(c)    charge a dishonour handling fee at the rate advised by us from time to time where we are unable to obtain payment from your credit card provider or a cheque is not paid by your bank;

(d)    recover all collection costs and expenses incurred in collecting overdue accounts;

(e)    withhold supply;

(f)    sue for the money owing on the Goods.

5.5    Any forbearance by us in charging any of the fees set out in clause 5 does not constitute a waiver of our right to do so in the future.



6.1    We reserve the right to deliver Goods by instalments.  Any delivery times notified to you are estimates only.  If you request us to postpone delivery of the Goods beyond the delivery date or dates specified in your order, we may agree to do so if you agree to pay an additional fee for such postponement.

6.2    If we do not receive delivery instructions sufficient to enable us to dispatch the Goods within fourteen (14) days of you being notified that the Goods are ready for delivery, you shall from the fifteenth day after notification:

(a)    be deemed to have taken delivery of the Goods;

(b)    be liable for storage charges, payable monthly on demand;

(c)    assume risk in the Goods.

6.3    Containers (which includes but is not limited to stillages, formers and pallets) in or on which Goods are delivered and for which a deposit charge is made, remain our property.  Upon the containers’ return in good order the deposit will be returned to you.  We reserve the right to deduct moneys from your deposit to compensate us for any damage to the container(s).

6.4    To the extent permitted by law, we will not be liable for any costs, loss or damage whatsoever (including indirect or consequential loss) caused by any delay or failure to deliver the Goods.  Where such non-delivery or delay occurs, we may deliver the Goods not delivered or delayed at any subsequent time and you must accept and pay for them.

6.5    Where we give a date of intended delivery, this will be subject to the Goods ordered being available and our being able to make the delivery on that date.


7.    CLAIMS

7.1    Any claim by you as to breach of these terms and conditions must be made to us in writing within fourteen (14) days of delivery, for which time is of the essence.

7.2    If you do not notify us of any claim within fourteen (14) days of delivery, the Goods are deemed to be delivered by us and accepted by you in compliance with these Terms and Conditions of Sale.



8.1    All warranties, guarantees and conditions are excluded to the extent permitted by law and our only obligation resulting from a breach by us of any condition, guarantee or warranty is limited at our option to:

(a)    the replacement or repair of the Goods or the supply of equivalent Goods; or

(b)    the payment of the cost of replacing or repairing the Goods or of acquiring equivalent Goods.

8.2    Clause 8.1 does not affect any rights you may have under the Australian Consumer Law or other law if, and to the extent that, those rights may not be lawfully excluded or modified under this Agreement.

8.3    We make no representation, warranty or undertaking about the compliance of the Goods with any statutory requirements relating to the marketing of Goods.  You acknowledge that you alone are responsible for compliance of the Goods with this legislation.



9.1    To the extent permitted by law we are not liable to you or any person claiming through you or in connection with you for any injury or death of any person or loss (including loss of profits or consequential loss) or damage to property arising in respect of the Agreement or the use of the Goods.

9.2    You agree to indemnify us against:

(a)    any claims made against us by any third party in respect of any loss, damage, death or injury as is set out in clause 9.1; and

(b)    all losses and expenses which we may suffer or incur due to your failure to observe fully your obligations under the Agreement incorporating the terms of the application;



Where Goods are returned to us, credit will only be issued under the following conditions:


(a)    A Goods Return Credit (“GRC”) authority number must be obtained from the supply point prior to the return of any Goods.  We may refuse to give a GRC authority or accept the return of any Goods;

(b)    You must provide the invoice number and date of purchase before a GRC will be issued;

(c)    The GRC authority number must be clearly marked on the packaging of Goods returned to us.  Failure to comply with this requirement could result in our refusing to accept delivery of the returned Goods.

10.2    CREDIT:

All claims for credit must be supported by:

(a)    carriers consignment note or similar receipt of delivery;

(b)    our relevant invoice number; and

(c)    the GRC number issued by us.


Without in any way limiting our discretion to refuse to accept the return of any Goods, the following Goods will not be returnable:

(a)    any Goods that have been held by you for more than fourteen (14) days; or

(b)    any Goods which are not in original condition; or

(c)    any Goods that are manufactured as made to order (“mto”) items unless faulty.  Any manufacturing surcharge is non refundable.


We will only recognise claims for faulty Goods that are lodged within seven (7) days of you receiving the Goods.

10.5    CARRIER:

Goods must be returned by the carrier specified by us.


You agree to pay us a restocking fee at the rate advised by us from time to time.



(a)    Subject to clause 6.2, the risk of loss or damage to the Goods passes to you on the date and at the time that the Goods are delivered to your premises or at the date and time the Goods are collected from the Company’s warehouse.

(b)    Ownership of any Goods supplied by us will not pass to you until all amounts owing by you to us in respect of those Goods and all other Goods supplied by us have been received by us.

(c)    Until ownership passes to you, the Goods supplied are held by you for us as bailee and, if required, you will store the Goods so that it is clear they belong to us.

(d)    If you wish to resell any Goods before ownership passes, you may do so only by way of bona fide sale in the ordinary course of business and as our agent, but you must not represent to any other person that you are acting for, or have any authority to bind, us.  

(e)    You will hold the proceeds of sale on trust for us and you must account to us for the proceeds of any sale of the Goods.



(a)    You acknowledge that the Agreement constitutes a security agreement for the purposes of section 20 of the Personal Property Securities Act 2009 (“PPSA”) and that a security interest exists in all Goods (and their proceeds) previously supplied by us to you (if any) and in all future Goods (and their proceeds).

(b)    You will execute documents and do such further acts as may be required by us to register the security interest granted to us under the Agreement under the PPSA.

(c)    Until ownership of the Goods passes, you waive your rights under the following provisions of Chapter 4 of the PPSA:

(i)    to receive a notice of intention of removal of an accession (section 95);

(ii)    to receive a notice that we decide to enforce our security interest in accordance with land law (section 118);

(iii)    to receive a notice of enforcement action against liquid assets (section 121(4));

(iv)    our obligation to dispose of or retain collateral (section 125);

(v)    to receive a notice of disposal of goods by us purchasing the Goods (section 129);

(vi)    to receive a notice to dispose of Goods (section 130);

(vii)    to receive a statement of account following disposal of Goods (section 132(2));

(viii)    to receive a statement of account if no disposal of Goods for each 6 month period (section 132(4));

(ix)    to receive notice of any proposal of ours to retain Goods (section 135(2));

(x)    to object to any proposal of ours to either retain or dispose of Goods (section 137(2));

(xi)    to redeem the Goods (section 142);

(xii)    to reinstate the security agreement (section 143);

(xiii)    to receive a notice of any verification statement (section 157(1) and section 157(3);

(d)    You further agree that where we have rights in addition to those under Chapter 4 of the PPSA, those rights will continue to apply.

(e)    Until ownership of the Goods passes, you must not give to us a written demand or allow any other person to give us a written demand requiring us to register a financing change statement under the PPSA or enter into or allow any other person to enter into the register of personal property securities a financing change statement under the PPSA.

(f)    You acknowledge that you have received value as at the date of first delivery of the Goods and have not agreed to postpone the time for attachment of the security interest (as defined in the PPSA) granted to us under these Terms and Conditions.

(g)    You irrevocably grant to us the right to enter upon your property or premises, without notice, and without being in any way liable to you or to any third party, if we have cause to exercise any of our rights under sections 123 and/or 128 of the PPSA, and you shall indemnify us from any claims made by any third party as a result of such exercise.


13.    CHARGE

You hereby charge in favour of us:

13.1    any land that you own (or acquire after the date hereof) as security for any and all moneys owing to us and hereby authorise us to register a caveat over the land if you default in making payment of any amount due to us;

13.2    all your personal property including, without limitation, all the stock, motor vehicles, plant equipment and debtors that you own (or acquire after the date hereof) as security for any and all moneys owing to us and hereby authorise us to register, with any competent authority, including the register of personal property securities pursuant to the PPSA, the charge over the property if you default in making payment of any amount due to us.


14.    SET OFF

You agree that:

14.1    we may set-off any credit amount that we owe to you against any debit due by you to us;

14.2    you are not entitled to withhold payment of any money in respect of any set-off or claim you might have against us.



If you:

15.1    fail to pay for any Goods on the due date; or

15.2    otherwise breach this Agreement and fail to rectify such breach within seven (7) days notice; or

15.3    cancel delivery of the Goods; or

15.4    commit an act of bankruptcy; or

15.5    allow a trustee in bankruptcy or receiver and manager to be appointed to you or any of your property; or

15.6    allow distress to be levied or a judgment, order or security to be enforced, or to become enforceable against your property; or

15.7    are a company and:

(a)    proceedings are commenced to wind you up or any of your subsidiaries; or

(b)    a controller, receiver, administrator, liquidator or similar officer is appointed to you or in respect of any part of your property, then we and our agents may enter upon your premises (doing all that is necessary to gain access) where Goods supplied under this contract are situated at anytime and retake possession of any or all of the Goods we have supplied to you; and

15.8    we reserve the right to:

(a)    resell the Goods concerned; and

(b)    terminate the agreement.


16.    RESALES

16.1    If we conduct a re-sale pursuant to clause 15:

(a)    we may do so at our premises or place; and

(b)    the re-sale may, at our discretion, be by public or private sale; and

(c)    we may recover from you as liquidated damages for our loss of bargain, the difference between the re-sale price and the unpaid price (together with any incidental damages, such as holding expenses and charges but less expenses saved as a result of your breach).

16.2    If applicable Goods cannot be sold within three (3) months of the first attempted sale, those Goods will be deemed to have a re-sale price of nil.



This contract is governed by the laws of Victoria.  You and the company irrevocably submit to the exclusive jurisdiction of the Victorian courts and federal courts sitting in Victoria.



These terms and conditions together with Section A of this agreement embody the whole agreement between the parties and, subject to the express terms contained in any written order or written acceptance thereof, all previous dealings, representations and arrangements are hereby excluded and cancelled.



Our agreement to continue to deliver or sell goods to you is always conditional upon our being satisfied of your ability to pay and comply with these terms and conditions.  If we cease to be so satisfied we may suspend and/or terminate deliveries and shall not be liable in any way for any claim, damage, expense or cost suffered by you.



Should any part of these terms and conditions be held to be void or unlawful, these terms and conditions will be read and enforced as if the void or unlawful provisions have been deleted.



21.1    Except as required by law, this Agreement and subject to the PPSA, we and you agree to treat the terms of this Agreement as confidential.

21.2    We and you acknowledge and agree that sub-clauses 21.1, 21.3 and this sub-clause 21.2 constitute a confidentiality agreement pursuant to Section 275(6) of the PPSA.

21.3    Neither we or you will disclose, send or make available any of the information referred to in Section 275(1) of the PPSA to any person except as required by law, this Agreement and subject to the PPSA.




A Return To Store (“RTS”) fee calculated at ten percent (10%) of the invoiced value of the Goods returned with a minimum amount to be determined by us from time to time  (exclusive of GST), where Goods are returned as a result of order errors made by the customer.  Over ordered Goods may not be accepted after fourteen (14) days from date of invoice.  Made to order, special order goods and half or cut down sheets will not be accepted for RTS.


Where a cheque issued for payment of Goods or payment of a credit account is dishonoured by a customer’s bank, a returned cheque fee for an amount to be determined by us from time to time  (exclusive of GST) will apply.


A credit card administration fee for an amount to be determined by us from time to time (exclusive of GST) will apply where payment of accounts is made by credit card .


A logistics fee may be charged on orders for an amount to be determined by us from time to time – details are available from branch of despatch.




The Laminex Group (TLG) Design Showroom - Our Design Showrooms feature a comprehensive product display, plus a colour and product consultancy design service.

The Laminex Group (TLG) Display Showroom - Our Display Showrooms feature a product display only and do not offer colour and product consultancy services.